People or Paper?

Posted: December 26, 2009 in Culture, Motivation, Retention
Tags: , ,

Where are you spending your time?  With people or paper?

We can’t lead paper, nor with it.

Go to your customers, members, teams — be with them.  See them, hear them, know them.  Our paychecks are paid by people and earned through serving them.

Would they miss you if you were gone?

Be remarkable, not replaceable.

  1. Sara says:

    Always good advice. In fact, I’m making a serious effort to schedule more meetings and more conference calls. Email is convenient and a nice trail, but there’s “something to be said” for an actual conversation.

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